Artificial Intelligence & Machine Learning

Intelligent Solutions Using Advanced AI & ML Platforms

Artificial Intelligence in the Market

The technology industry has reached a point where artificial intelligence services have nearly become a commodity. So many organizations are quickly applying AI (artificial intelligence) and ML (machine learning) to their processes and are often seeing an immediate benefit. These benefits include reduced costs, insights that would be nearly impossible for a human to spot, and new opportunities created from intelligent systems that can spots weaknesses and suggest methods to overcome those weaknesses.

Our ability to support your AI and ML initiatives is powered by the idea that artificial intelligence and machine learning should not replace human operators, but should empower them to perform at their peak capability. This intentional combination of human processes and AI-powered insights is exponentially greater than either on its own. Our goal is always to make the whole greater than the sum of all its parts.

Global spending on cognitive and AI services will reach $57.6 Billion by 2021

Don’t get left behind, let us help you develop an AI strategy today.

Getting Started

Combining human processes and AI is not for the faint of heart. Often times AI strategies have ended up guiding extreme automation and resulted in employees losing their jobs or job security, competing with automation processes. This history with AI and ML has resulted in line-level employees being both skeptical and fearful of AI and ML initiatives. This of course results in the reluctance of this group to support and adopt AI initiatives and causes those initiatives to result in failure. 

Our AI and ML specialists can assist you in projects ranging from digital marketing to deep data analytics and data science on complex models that require predictive analysis. We work not only on our own proprietary Artificial Intelligence WillowAI, but also have skills working with other commercially available and open source platforms and technologies. Our aim is to select the best technology for the application we are trying to develop, instead of trying to force a technology to be used for something it wasn’t intended for.


Let us help you understand the pitfalls of working with AI models, and how to avoid them.

Working with

The artificial intelligence and machine learning development process is a structured and intentional quest with the ultimate goal of developing an AI or ML model that can properly perform its intended function without bias, and with the capability to grow and improve its function with time and data. With that in mind, we like to share with everyone our process, and how we differ from typical industry standard practices (especially those that don’t always result in the final success of a functioning AI or ML model). follows a proprietary software development and planning process called the Evolve Process.

Design Down, Develop Up

The general concept behind this process is “design down, develop up.” In our software development architecture we orient the parts of a system that users interact with as “the top,” while the parts that developers and engineers work with as “the bottom.” In the development of artificial intelligence solutions and machine learning models we have learned this process applies with sometimes even more consequences. 

In our AI development process we focus on what the intended outputs and predictions a model is supposed to create, and engineer the underlying layers to accomplish that need. Our WillowAI tool allows us to quickly identify what variables might be missing from a data model to produce optimal results, and allows our human data scientists to work more precisely to identify the specific types of data that will enhance the AI processing, and which types of data are extraneous.

The AI Evolve Process

Step 1

With AI and ML, the first part of our process is to identify the problem we are trying to solve, and the intended output of any model we create. Our focus here is on understanding the experience we intend for an end user to have with the final output of any system we create, and how they will interact with it. For instance, does the end user want to interact via text messages with their phone, and not have to log into a computer system?

Step 2

Once we understand the experience we want to create, and the goal of the model, we focus on the user interface concept and presenting temporary functional models to end users. The user experience understanding drives both of these steps with nearly equal importance. We are often questioned as to why we begin with temporary models before we have completed development, and the answer is quite simple; if we cannot produce results that look like our end goal, we cannot verify that users will trust or respond well to our output data, and the process will result in a failure, even if the development is a success.

Step 3

Before we begin development our most important step is the right selection of technologies. This step helps us create the most efficient budget, timeline, and understanding of what can be created during the development cycle. Some technologies allow us to create a more robust and ultimately more long-lasting solution, but can exponentially increase the price. Other technologies allow us deeper access to the platform and can create more unique designs, but again increase cost significantly. The technologies we select will often determine when application upgrades need to be made, and what the price of application development will be now, and in the future.

Step 4

The next step of course is engineering, architecture, and software development. This 3-Part process involves creating a solution that fits the user experience, allows the design to function most efficiently (in terms of speed and cost), and allows the application to be robust, support growth, and last as long as possible. An important part of this step, and many of the steps preceding is proper project management. As part of the Evolve Process we utilize a proprietary project management process based on Agile-Scrum that helps us give clarity to our clients during the project lifecycle, avoid delays, and utilize resources most efficiently. Our goal here is to create an MVP (minimum viable product) that will allow you to go to market and provide a product to customers that they will enjoy, get use of, and that you can begin earning revenue from. The final goal being the avoidance of creating an expensive product with too many features, that doesn’t quickly earn back its cost.

Step 5

After software development is completed we begin the testing and validation process. Typically we have a testing and approval group created from prior steps in our process (user experience validation) and can test the application with small groups of people who can help us ensure the product is mostly bug-free and ready for deployment. Our processes also involve automated testing and testing in many environments to reduce the time typically involved in human-only beta testing processes.

Step 6

Once the model and solution have been deployed we will implement a plan for continuous improvement of the model and measuring how much of a success the model is, and where improvements can be made. 

Our AI Services




Cognitive Systems


Natural Language Processing


Natural Language Generation


Neural Networks


Marketing Systems


Data Analytics


Decision Support


Deep Learning


Text Analytics


Media Analytics


Predictive Analysis


Process Automation

Platforms & Technologies We Work With

Amazon Lex

Rosette Text Analytics



Open CV


Azure AI

IBM Watson


What is it like to be a Customer?

At we act as your representatives and consider our mobile application team your team. We align ourselves with your goals, and focus on achieving and supporting them on a daily basis. We deeply involve you in the decision making process to ensure that you are driving the direction of development and that things never feel “out of control.” 

Our project management systems allow you constant insights into not only progress in the project itself, but clear understanding of any problems, and how they will be solved to keep the project on track, on budget, and on time.

Get In Touch

If you are interested in working with, or just want more information, please fill out the form below and one of our expert staff will get in touch with you.

Ask us anything.